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Get your taxes done using TurboTax
In case anyone cares, here is the crash details trying to work on existing Real Estate entry.
Problem signature:
Problem Event Name: APPCRASH
Application Name: TurboTax.exe
Application Version: 2019.41.30.244
Application Timestamp: 5eba5031
Fault Module Name: clr.dll
Fault Module Version: 4.8.4069.0
Fault Module Timestamp: 5dc61560
Exception Code: 80131506
Exception Offset: 003196d6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: a0f4
Additional Information 2: a0f4dc82a0b7844ae73b4189298bce4d
Additional Information 3: d0a6
Additional Information 4: d0a6e268560759ba03f4c0f4d8f2479a
I am finding a pattern to the crashes. As the application tries to open up the forms for a new area, it exits. Based upon past experience, there could be a few causes:
- updated version not able to read new form versions
- updated code can not read old forms
I have now reproduced the issue reliably 100% with specific forms while other forms work fine 100%. That implies there is not a general application failure or an incompatibility with the system. I should also note that I accessed those same forms (both crashing and working) several times the past few days without incident until the software update installed today.