Don't bother trying to get a refund. I had this problem over 2 months ago and was told to follow the link that Justsmyl posted. I never heard from them. They have a bad product, with bad support, and lie when you ask for a refund. I'll never buy Turbotax again, and neither will anyone I know. They are dishonest and untrustworthy. Not what you need a a tax software provider.
