Did you buy it from TurboTax-shop or through Intuit TurboTax? I think TurboTax-shop might be a scam. There are lots of grammatical errors throughout the site and I think only accepting Mastercard and paypal is a red flag. I need 2017 and 2018 and started to buy through the "shop" website but when my Visa credit card was declined I found the payment options showing just Mastercard and paypal. That's when I started looking around the site and found all of the grammatical errors. I can't afford $120 for each year from Turbo Tax so was trying other options but I don't want my identity or credit card info stolen from a fake site. I'm still checking around so thought maybe that was the problem with your download.
