Here is what the IRS says about being open:
The Internal Revenue Service reminds taxpayers and tax professionals to use electronic options to support social distancing and speed the processing of tax returns, refunds and payments.
To protect the public and employees, and in compliance with orders of local health authorities around the country, certain IRS services such as live assistance on telephones, processing paper tax returns and responding to correspondence are extremely limited or suspended until further notice.
All Taxpayer Assistance Centers remain temporarily closed as are many volunteer tax preparation sites until further notice. However, as of May 17, the IRS has delivered Economic Impact Payments to 140 million individuals and millions more are on the way every week.
Although the tax filing deadline has been extended to July 15, 2020, from April 15, the IRS continues to process electronic tax returns, issue direct deposit refunds and accept electronic payments.
IRS Operations During COVID-19: Mission-critical functions continue
Mail 433-D form to: Internal Revenue Service. ACS Support. PO Box 8208. Philadelphia, PA 19101-8208.
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