Ran into this issue as well on Windows 7. File my return last month no problem, and now working on another family members. Software updated last night, and crashes at the same screen as everyone else - Do you have another W2 to enter.
Right-clicking the shortcut for TurboTax 2019 and selecting "Troubleshoot Compatibility" was the fix as well. Follow the steps. In my case I select that none of the issues applied, and then chose Windows XP SP2 to match the screenshot provided by wutexit.
After that, no problem. Good luck everybody.
