I filed my taxes February 2nd and expecting a large refund. I have been calling the IRS since the middle of March. I have followed the prompts Turbo Tax says to press and when I get the option to speak to someone, it says due to high calling volume, we are unable to process your request. Please call back on our next business day. I understand with the Covid 19 pandemic that the offices are stretched, but this is ridiculous. If the offices are closed, how was my payment of over a thousand dollars taken out of my account on April 1st. I want my refund now. How can I speak to or chat with a real person other than the prompts on your website.
