cg29
Level 1

Get your taxes done using TurboTax

On Windows 7 professional Service Pack1. Purchased and downloaded Turbotax 2019 Home & Business (applied updates). The app would crash very early in the data entry, consistently at point where I clicked 'Continue' on entering personal info.

I tried the suggested method of going into Compatibility settings for Turbotax, and enabling 'Run this program in compatibility mode for: Windows XP (Service Pack 2)'.

At this point, the software let me get past that roadblock where it would always crash.

I'm now into entering further data. Crossing fingers.

(I have been using Turbotax EVERY YEAR SINCE 1998 and this year (2019) is the 1st time the software has ever crashed).