- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
State Taxes infinite update loop
Hello,
I just purchased Turbotax 2019 Deluxe Edition for Windows and the software is stuck at the State Returns screen. My Federal return got completed, and now every time I click the Start button for California it asks me to download an update, then it checks for updates and says the software is up-to-date and comes back to the State Taxes page where nothing happens. If I keep trying to start the California state return, it takes me through the same update process each time and I end up back at the State Taxes page.
Please help!
Topics:
May 17, 2020
8:58 AM