Help!! Turbotax stopped working error message

I realize I might be in the wrong forum but can't figure out where I should post this.  I'm mostly done with my taxes but need to revise an Interest and Dividend amount.  When I click on that section I get an error message "Turbotax has stopped working".  I've tried several times with the same results.  Tried uninstalling and reinstalling Turbotax.  I'm using Windows 7. I even called the 800 support number and a lady asked me what I expected her to do - she said "I only work here" and hung up on me.  Thank you!