I had a similar problem. I've been checking in to ftb.ca.gov regarding my refund and all I get back is that they don't have my return. I had E-Filed the state return and was charged for it on my credit card. The good news (that took me a week to get to is that, even though turbotax told me my return was sent, it wasn't. Why not? It turns out the return was not actually filed because I made an error in interpreting the tax lingo on one form.
Possible Solution: Open your return and try to file it again. When you finally reach the file button (after all the re-checking of the return), click it. Instead of your return being sent you might get a request to redo something in a form. That would be one way to find out why your refund hasn't arrived. It applied to my situation, at least. And I don't yet know if my correction and re-file submission is going to work. But it may be something you can try. Good luck!
