It doesn't mean you claimed anyone else, it means another return was filed where someone claimed you, perhaps in error. The only resolution is to mail the return. The IRS will later contact anyone else who listed you on the return to sort out the error, and will process your return with the information that you provide them but once a SSN is marked as used in the e-file system for the tax year, another return will not go through.
@Tonyalynn
It may be that it was simply a processing error, however the resolution remains the same, your tax return must be mailed to be processed. There is no workaround for this error.
One a tax ID is "used" in the e-file software system it cannot be used again on another return in the e-file system. The return must be mailed in.
Even if you could talk to the IRS, it wouldn't resolve the issue. The return must, unfortunately, now be mailed.
@tfollmer
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