I have this exact card (although obviously with a license code linked to my purchase). I did EXACTLY what it says. Step. By. Step. When I go InstallTurboTax.com and sign in with my ID, it diverts me to the sales page. Every time. Asking to help guide me to which product is best for me. I already decided this when I purchased the version I selected yesterday.
I never get to the enter license code window. Even when I google my way to the download page. Or login with my TurboTax log in. In that case, it says I have no downloads pending. EVERY path (of multiple approaches) I've taken yesterday and today to get to my download, sooner or later take me to the sales page. I don't need help picking a product and paying for it again. I just want access to the product I've already purchased.
Waste of my time.
If the sole goal of every path is to get me to buy more product, then I am disgusted. If it's just a faulty UI then I am annoyed. If I can't get in soon. I'll return the product to Staples. I am soon to the point where I'd rather pay $400 to a tax preparer than $120 to TurboTax.
