I am also having the same problem as Tamara unistalling turbotax Home & business. It did not install properly the first time. got hung up at 28% for 2 hours. Then when i tried to install again it said that there was already a version of turbotax 2019 which i needed to uninstall before I can install this version. But when i try to uninstall from 'programs' it gives me 'Tubotax has encountered an unrecoverable error' & won't let me go further. Is there a number that can be called? (in business hours apparently) At one stage yesterday I got Error 1612.
I installed quickbooks 2020 last week with no problem. I would say, since multiple people have the same problem that it is a Turbotax problem & you need to fix it & give people the help they need in a timely manner.
