I've been having the same problems since Friday so must not be fixed yet. Tried filing with both correct agi and using 0. Can't get IRS transcript to double check numbers in their database as I'm doing this for my parents and they never had a mobile phone and IRS is according to the notice is not mailing them out at this time due to covid. Dad passed away last October so figure that is probably what the issue is. I have used this software for probably the better of 20 years and think this is the first time I have ever had any issues. Like was already mentioned, don't need this additional headache to resolve on top of settling up dad's things, being a caregiver for my mother and attempting to continue working for my own income outside the home during this mess. Paid TT to file federal, state and school district for me all at the same time in hopes of saving a little time. Very disappointed.
