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Does TurboTax refund when they charge you for a state e-file that can't be completed? I am getting error code F540/NR/2EZ-320 but am able to confirm by logging into ftb.ca.gov that California has NOT already received a 2019 tax return from us. I know the SSN information in my tax return is accurate; it was transferred from the previous year, and I have checked it. If I have to paper file under these circumstances, why did I pay TurboTax $25 for the state e-file?