So here is something strange. After using the suggested FreeTaxUSA and e-filing (just got an email that her return was accepted, not 15 minutes after e-filing), I noticed one difference. TT took my dad's RMD and removed it from Taxable Income (the code for his RMD was #4). FTUSA left it in as Taxable Income; thus changing their AGI number. No difference in taxes owed (or refunded), thank goodness. And, yes, everything was input identically into both tax apps. It was worth the extra 1-2 hours to redo her taxes.
Background: My dad died in March 2019, and like so many, I've been unable to e-file for my mom for tax year 2019 using TT. After the first rejection, I sent in the forms/papers (7+ weeks ago) and they were never received. In reviewing what could be wrong, I noticed that my mom's worksheet in TT didn't show her as a Widow with spouse dying in 2019. I changed that, refiled thru TT and it was still rejected.
