Get your taxes done using TurboTax

I am having trouble concluding my taxes because I  was issued a IP Pin about 5 or 6 years ago and don't have the paper they sent me. Since the Coronavirus, there's obviously no live person to talk to and I'm trying to get this processed asap because I need funds for a place to live and provide for me and son immediate needs. What other options are there for me to finalize this and get my return asap?