GEENE
New Member

Get your taxes done using TurboTax

Like a lot of people here, I have been receiving the message that information I entered does not match IRS records.  It says that I am eligible.  My 2019 return is still being processed so I input 2018.  I checked my taxes records online with my IRS account.  The info I entered is the exact same info that shows on my record with IRS for 2018.  The exact same amounts for the income and the refund.  I used dashes for my SS, used the standardized address format but yet it is coming back with does not match.   Are people still experiencing this issue or am I still the only one????