Anonymous
Not applicable

Get your taxes done using TurboTax

@PLNADLER   If you have to do this, it is obvious an apple issue.  Why would TurboTax not work on the same PC if it were a TurboTax issue?   The new Catalina has caused issues for a lot of software and Apple always says they do not handle issues with 3rd party software .. If this were a PC and you called Dell, they would have tried to fix the issue.  Unfortunately, Apple Tech Support can't help with anything but Apple even when their upgrades cause the issue. 

 

I am glad it worked for you, but having to create a new user is ridiculous.  Apple should try to figure out why it didn't work on your current user.

 

That is one of the solutions for this issue and I am glad it worked for you.  I need to find our from Apple why this works with a new user on the same MAC but not on the current MAC.  It is obviously a MAC issue.