jkimball
New Member

Get your taxes done using TurboTax

I have not received my stimulus check and have checked the IRS website and they have a message that states  " they do not have my information"..  I paid taxes last year using Turbo Tax Software.  I cannot talk to a live person at Turbo Tax - which makes a person feel very uncomfortable ".  I do qualify for the stimulus...  I did type my address in ALL CAPS.  There only 3 questions to answer - and they still cannot recognize me...  Please tell me what the issue is.... the lack of communication and a straight forward answer on how to correct this situation would make a lot of difference  -