Many people seem to be having this same problem, and being on the phone for hours is not an option for me since I'm expatriated to Singapore and there is NO support for international 800 numbers or non-US call-back.
Intuit is doing some very dubious software practices involving Java, and they need to cut it out. I've never seen a program for a Mac that crashes instantly, vanishing from the active processes without a trace. There is no way to debug the problem because the program is only active for less than a second.
