You cannot reach the IRS by phone at this time, they are closed.
Try reaching out to your local Taxpayer Advocate Service office - these have not closed down, although some of their services are limited due to various IRS department shutdowns.
They are in the best potential position to help you, if anyone can. You can find the one that serves your area here: Taxpayer Advocate Service.
TAS is experiencing very high volume and they are limited in what they can do at the time being, so be prepared that you may also get no response here as well but it's the only other option available at this time.
@Mussa03
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