I tried restarting my computer (MacBook Air)—no good. This problem started when I installed one of your updates this morning—a few days ago I accessed my return with no problem.
Suggestions that involve the state return make no sense to me—I can’t access the one file that contains both my Federal and state returns. All Turbotax files for 2019 and earlier years are greyed out—I can’t touch them.
Come on, Turbotax! What have you done and how are you going to fix it??
