I'm sorry to say but TurboTax(TB) techs were not able to save my problem. They gave me the obvious solutions such as unlock my file, etc. non of which worked. I called several time and they sent me new TB dies on line to reinstall. That didn't work. This problem ultimately went from I couldn't save my data, which prevented me from filing my return to not even able to print my return. They couldn't solve my problem They said there was no incompatibility with IOS Catatlina 10.15.4. I paid for internet consultant to look at the problem and they couldn't solve the problem. I then notified and talked on several occasions with an Apple tech. After a long series of chats he asked me to set up a new user on the computer named "Test" with password, etc. units all TB and go to the new user. Reinstall TB. I did that and I could bring up(booted) the reinstalled TB and it opened. I was then able to print my tax files. However the only way I could save was to save to my desktop. I was able to file my taxes via eFile since I saved my data to the desktop. This end award and time consuming as I spent an enormous amount of time trying to get all of this to work. The reason for all of this is still unknown. Next year I will be very hesitant to buy TB to do my taxes. I must say that I have not had this problem ever with my Mac and Turbo Tax. I have been using TB for many years. This is so disappointing.
