@MarHonestly not sure. Someone mentioned the idea that maybe it was related to the deceased party being the primary taxpayer. Not sure if that has anything to do with it but in my case (I am helping my mother) my father was the primary tax payer and is now deceased. Perhaps there is still a bug with that. It is frustrating for sure. I know mailing will delay her refund significantly due to the current circumstances in the country so I was trying to avoid that.
