What does the error message say? If your refund isn't enough to pay your TurboTax fees, you won't be able to pay using your refund. If you are filing from a foreign address, using a paper return, or have Form 8888 in your return, you can't pay with your refund. See this information about the Refund Processing Service. Also, you won't be able to pay using your refund until all your forms are finalized.
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