It sounds as if the IRS likely had 2018 information on file for your brother with which they used to process his payment. Even direct entries into the IRS tool do not result in deposits in one week's time.
The IRS is not providing anyone any information aside from what is on their website. Their offices are currently closed, except for limited departments in limited capacities. No one is trying to keep information from you but the ONLY information that is available to ANYONE is through the tool on the website.
If your tax return was filed on April 1st, you can expect the return to have a processing time of approximately three weeks before any data from the return is transferred to other IRS systems.
There isn't any other information to give you, or anything else that you need to do or that you can do other than wait for the IRS to process your payment. They expect to continue to process payments throughout the entire summer - this is not a payment that will reach every taxpayer in days, although they are working as quickly as they can.
@Steelewool
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