The IRS is not currently providing live customer service on the phone as their offices are closed. The only way to check on your economic impact payment is through the IRS portal, here: IRS Get my Payment.
The IRS is still processing payments and expects the process to continue for a number of months, and there are many taxpayers whose payments are sill in progress.
If the site does not contain any information about your specific payment at this time, you can check back again the next day. The system is updated nightly.
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