Help, I have tried all of this. Still receive the message your information does not match their records. I have looked at my 2019 tax return to see how my address was entered. I have used dashes in my SSN. just recently used all caps for my address and receive the same message... with my SSN taken out and the box highlighted in red. Received a refund for 2018 direct deposit savings account info on filed. Owed for 2019 and payment taken out of my direct deposit checking account with same bank. Decided to check on IRS status for 2019 return filed last week of February 2020 and receive message still processing, even though payment was taken out of checking account Very frustrated
