So this issue was reported early in January 2020. I am trying to help my Mother in law through this loss by e-filing her taxes with Turbo Tax, but also getting same error message even though I have copies of last years AGI reported number number. We purchased Turbo tax for ease of e-filing reporting but keep reading that the best option is to mail in taxes or try the free tax software and see if it accepts it there.
Has this bug since then been fixed? Or recommendation is still to file via mail.
