Get your taxes done using TurboTax

i am trying to do my taxes with turbo tax again this year but i seem to be having a big problem.

I done everything it says to do but it's not working.  I requested a payment plan and done what it said to

do and i put down how much a month i could pay and the date,  when i go and send to have it sent it keep saying that there is  a little issue that need to be corrected.  It sends me to the page to fix or correct but still wont let me do anything.  I need help.  I also have a copy of my 2018 tax copy from the irs, because it said that they need the AGI from my 2018 transcript i got from the irs.  but it says there is a little problem.  So what do i do. I have even put in my bank account number along with the routing number but still wont let me send.

help