Hey.. me as well!! No one seems to know the answer to this question! It's frustrating how and suppose to get a pin??!! They didn't send me one early in the mail like always.. The are shutdown there's no way to file update payment to get your money or even file!🤦 Somebody has to know! Also can't retrieve it online without the student loan that doesn't work account and if you make it past that you need a mobile number with a fancy company to get information @apolk7446
