I am on iMac running Catalina 10.15.4.
After many crashes and many hours talking to Help Desk, I read some posts on this discussion group to make sure NOT to touch the error message window. So I deleted all related file for 2019 tax, emptied the trash. restarted and reloaded from CD. And, I did not touch the "It looks like we hit a snag." message. It worked, for a while. Then crashed when I tried to efile Federal and State together. So I file Federal only, successfully. Now I try to file State and it gave me the "TurboTax quit unexpectedly" message every time.
So basically, delete TurboTax files, empty trash, restart, reload TurboxTax and DO NOT send error report.
I don't agree with the "do not think that a software company is responsible for Apple changes" argument. You may not be responsible for their changes, but you are responsible for providing fixes or work-arounds. If you cannot do that, then you have no right to charge for a product that may or may not work.
