Wait until you get past that step. Then theres more ID verification questions. You'll have to enter the last 8 numbers of a credit card, a student loan account number, a mortgage account number, or a home equity line of credit account number.
Then when you do that, it will tell you none of the information matches. I tried all four of my active credit cards and two active student loan numbers. They're all valid numbers and it tells me they arent.
Then, it says you have more options to get your IP Pin. It tells you that you can call and get it. Nope! The IRS is closed indefinitely until further notice.
Not really appropriate for the IRS to be out of the office when we are on the verge of a financial crisis. Our tax dollars hard at work.
