I was almost done with my tax running TurboTax Delux 2019 when it just disappeared. I am on iMac, Catalina 10.15.4.
I retarted the system and relaunched TT, it appeared a second and disappeared.
I spent hours on the phone with the help desk. They made me uninstall, reinstall from my CD, install and reinstall from online downloads. It always crashed the same way - one flash and disappeared.
They then gave me a list of files to delete from Library. I deleted all traces for *Turbo*2019* from my computer, even the files such as log files. Emptied the Trash bin, restarted. Reinstalled from my CD (dated Oct 16, 2019, 5:23 am). The same crash.
My question: has the software ever been tested on Catalina 10.15.4?
According to Help desk, my option now is to do it Online, and they will give me a "discount", which means after all my trouble with your software, I have to pay again and have to re-do my tax!!!
