This does not work. I have a turbo prepaid card account with you guys /green dot bank, and I mailed a check. My account is showing it's at $0.00 and my email is saying that the bill pay check was declined. I mailed the check to myself, I have NEVER received the check. Now I am stuck in a rut trying to call this stupid number to reach a customer service representative, but SURPRISE that is not an option!!! It takes me through and automated process in which I tried every single number to see if it would take me to a customer service rep and NOTHING worked. I need you to respond to this ASAP!! I SENT EMAILS I SENT LITERAL MAIL, AND NO ONE IS RESPONDING!!!
