I have not heard anything back so I did some research. Some people were never issued a PIN. Searched Google abd YouTube. I found that you can paper file or mail in return>mind you this take longer. There is a woman yesterday that you have to call very early in the morning 7 or I think 8. I haven't tried this yet. The woman on YouTube statedshe was able to get her pin reset it just takes a few weeks and you have to have ways of proving who you are. Best thing Id do is make copies of your return(s) and mail them in with photo copy proof of who you are. Mail those copies to the IRS and keep one just in case you do somehow get through to changing ut PIN please let me know. But do try to call them early in the morning...the lady stated though it says no one is taking calls she was able to get through to someone calling the IRS number 8am
