It then tells you to call your preparer to verify the routing number . Heres the issue nobody answers first of all . I have 2 cards with the company but only know the information to the one card as i never received the one from this year . I can't get the new /important one re-sent on account of i don't know the number to the card or the routing information . NOBODY ANSWERS . I have called the preparer and they can say yes there is two and then they can confirm if i have the information correct or not but cannot affect my ACTUALLY getting a card replaced or resent. I have been deemed non essential. so this money from taxes is REALLY needed.
