CC38
New Member

Get your taxes done using TurboTax

Hi,

I would also like to report a different Turbotax bug to Intuit. I tried to post it on the forum but didn't get any response. I hope you can help me here.

Free Edition is supposed to allow users to report foreign mailing address to IRS and indeed it does. However, before I can e-file my Federal Tax to IRS online, I need to complete the product registration with Intuit and it requires a U.S. address. Even though I can provide my friend's US address to Intuit, I'm not allowed to do so because importing mailing address option is grey out and I cannot uncheck it and change the non-US address manually. Hence, I'm stuck at this stage and cannot e-file my Federal Tax return. Since I live abroad with different time zone, it will be quite expensive for me to call your toll free hotline internationally. I appreciate if you can forward this message to the technical specialists and have them fix the issue.  Thanks.