I'm sorry, but the information provided both by the IRS and TurboTax is woefully insufficient.
I see nothing explaining why there's no record of my stimulus payment..
Filed 2018 taxes.
Have not filed for 2019.
Received a refund via direct deposit.
Paid for fees by credit card (I didn't have it taken out of my refund).
Inputted my info correctly into the IRS website and have checked daily. No change in message.
It's very frustrating because it seems that there's no rhyme or reason.
And it's doubly frustrating because neither the IRS nor Turbo Tax seem to be clear with their responses or guidance. I get that the IRS can't find itself with two hands and a road map. I expect better from Turbo Tax however. I've been a loyal Turbo Tax user for more than 15 years. I've never been so disappointed in the lack of resources or adequate response.
So its been a week since the payments were supposed to be made and I've got nothing. I've even applied for a PPP loan, and they ran out of money. So I have a least another week before I can rely on that relief.
When will you be straight with us about how the IRS cant find information on Turbo Tax users?
