Get your taxes done using TurboTax

Hello,

I filed with TurboTax and had a premium service (in order to get a refund on student loan-related payments) and have not received my stimulus check. When I paid for TurboTax, I did take it out of my refund. When I go to the Get Payment website by the IRS it says that information is not available. Is this because the IRS tried to deposit money in a temporary account? What do I do next?