To provide more on this, there was incorrect information stored from last year. I'm not sure if I was testing different tax scenarios or if there was an error from TurboTax, but the data it pulled in did not match our previous year's return at all. My entire W-2 was missing, which changed the information on what deductions and credits we took.
Because of this, many of the recommendations are completely wrong, making it difficult to know what advice to follow.
I didn't find much help searching for answers to this. The closest answer was to delete and start over but that only forced me to re-enter everything again. The incorrect previous year's information was still included.
