Get your taxes done using TurboTax

TurboTax has completely dropped the ball on this. They are slow, careless, and uninformed. Either you wait until May (good luck - it was supposed to be done in March) or do it manually.

 

In TT 2018, file an amended return. Download and fill out an 8911 manually and then go into TT 2018 and manually fill out the 8911 (even though the lines do not show the actual description, you can right click on the spaces to enter numbers and manually type in numbers. The calculation will be correct.

 

Then print out the amended return and replace the faulty 8911 with your manually completed 8911.

 

TurboTax refuses to honor my request for a refund even though they claim to have a guarantee of a refund if the software does not calculate your taxes correctly. It is certainly not calculating mine correctly.

 

This may be the last straw and I am open to suggestions for switching after over two decades of using TurboTax. They have gotten lax, arrogant, and expensive.