Total pain in the ass. I've already completed 2 other returns and was almost done with mine when it asked for the code tonight. Ridiculous. I have no idea where my cd is.
I did request help at their website, typed in the problem and was given a phone number to call and a case number (which they never asked for). Had to go through through a whole deal explaining my problem and was told I needed to install the program again and was sent a link to a download page with an activation number to use. Had to then uninstall the old program and install the new one using the new activation code I was given. Hour and a half of my time completely wasted with this nonsense!!
I've used Turbo Tax for about 15 years, but won't be using it next year!
