Same exact issue as others here.
Mac OS Catalina Version 10.15.4
TurboTax 2019 - Application 2019.r25.040
Family member had the exact same issue as reported by others. After attempting to electronically file the state return and entering the credit card information, TurboTax crashed and would no longer re-open. Now I have to help my brother in law figure out how to get TurboTax to honor the state return he is owed. I think I found someones tip in post on how to use phone option to contact TurboTax so they can lookup the paid return and provide a link to finish filing: https://ttlc.intuit.com/community/taxes/discussion/re-my-turbotax-2019-for-mac-no-longer-opens/01/14...
Followed the steps that @kookla143 mentioned:
1) In the Finder, select the "Go" menu (at the top of the Finder screen), and in the pull done menu select "Go To Folder".
2) In the text field of the window that opens, type "~/Library" and then click "Go".
3) Select and open the "Preferences" folder.
4) In the "Preferences" folder, select the file named "com.intuit.TurboTax.2019.plist" and drag it to the trash.
5) Then close the Library window.
6) Empty the trash.
7) Shut down and restart your computer.
After getting it back open, DO NOT send the error report. I also Unchecked the Auto Send box in that window just in I mistakenly select send on that box. I then leave that box in the background as selecting send simply restarts TurboTax and they we are back to the beginning of this cycle. My advice is to leave that box in the background. If that auto send box is selected and the report is send/box is closed, TurboxTax will once again stop opening.
Thanks to all in this thread and folks helping to troubleshoot this issue. This is really crazy to see how long this has been going on without a fix.
