I received my tax refund on a TT visa card. My direct deposit info matched my tax docs. Nonetheless, when I checked the payment portal on irs.gov...it indicated that I was eligible for a stimulus check...however...irs needed my DD info. I listed my bank acct info to be on the safe side. But if i didnt check...id still be waiting on TT to let us know where our money is going. Idk when ill get it. Irs site states payment date not set yet. Im confused as to how some customers with TT cards received stim...but some didn't. The only valuable info we have received is from other TT customers such as myself on intuit community chat...etc. This is unacceptable and totally unprofessional. Furthermore...TT shouldn't rely on tax expert staff to post robo replies in these q&a threads. Where tf is corp.? If you dont know whats going on...at least be honest with your customers instead of leading them to believe TT and IRS are actively figuring this **bleep** out. Its insulting to customers/taxpayers. Everyone understands this is an emergency stim. & there will be some confusion. At least own up to it instead of keeping everyone on the hook. Rant over....
