Get your taxes done using TurboTax

I'm having the same problem as everyone else.  I bought TT direct from Intuit via download back in February.  Used for several weeks.  Came back today and re-opened it - it had a number of updates to install which is understandable but after launching the freshly updated version, I got stuck at the activation screen.  Talked to Tech support twice, got new Activation Code, disabled firewalls, updated Windows, etc.,  Finally, I tried installing on my wife's identical laptop and the activation code was accepted.  I've compared versions and configurations and can't find any meaningful difference between these two machines.

 

I've used TT for just about as long as it's been around and this is the first time I've hit a hard wall like this.  I'm assuming that Tech Support has reported this to engineering and they are working on a fix.  Would sure be nice if someone from TT would just tell us that (assuming its true).  If its not true, TT has a big problem that they are not addressing.  

 

I'm completely stuck and out of ideas.