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Get your taxes done using TurboTax
OK. I have filed my taxes via TurboTax each year since 2008, and I have always had it set up for direct deposit. Then, how come I haven't received my stimulus payment, and why am I getting a message online saying:
Payment Status Not Available
According to information that we have on file, we cannot determine your eligibility for a payment at this time.
For more information on the eligibility rules, see our Frequently Asked Questions page.
‎April 16, 2020
3:03 PM