I paid excess social security taxes in 2019 because I switched divisions within the same company last year. The two W2s sent to me have the same EIN, but the parent company serves as an agent to the divisions, which are technically their own legal employers. Because they have the same EIN, TurboTax is telling me to contact my employer for a refund, but my employer is telling me that I should claim the excess tax as a credit in my 1040. There are guidelines in the 2019 General Instructions for W2 that say an agent is generally not responsible for paying excess SS and that an employee should claim the credit.
TurboTax software used to have a question that allowed me to make this claim (by answering YES to whether or not these were two companies), but after spending an hour on the yesterday, they told me they removed the question? I'm not sure what I'm supposed to do next short of doing my taxes manually instead.
