I visited one of the Turbotax sup[ort groups, and it appears I'm not alone, The problem occurs if your spouse died in 2019. The IRS said my wife's 2018 AGI doesn't agree with IRS records. We filed a joint return in 2018 as we usually do. Turbotax remembered the 2018 AGI and filled it in, and I verified the value from my 2018 return. When I resubmitted my Turbotax tax forms, which stated that my wife's AGI was our correct joint return AGI. The IRS again rejected my return for the same reason.
Unfortunately there now appears to be no way to contact the IRS. Do you know of a manner in which I relay my problem to the IRS? You must have better connections with the IRS than I do!
Sincerely ,
Oscar Sander
